10.0 Feedback
10.1 Add Feedback
To create feedback, you must first select the relevant test. To do this, scan the QR code of the test or open the corresponding link. Then select the test object and choose the tab "Feedback" on the bottom. Here, click the "+"-button to start creating feedback.
You can add the following information when creating or editing feedback:
- Alternative reviewer
- Feedback description
- Photo, video and sound recordings
- Time
- Rating with the help of a predefined scale
- Feedback category
- GPS location
Testers can crop, rotate and draw on the images they upload using the built-in image editing functions.
Please note: Images can only be edited as long as the feedback they are in has not yet been saved. Images can therefore no longer be edited once a feedback has been saved.
You can then save or cancel the feedback. When saving, you can choose between "Complete and send" or "Save as draft".
10.2 Status of Feedback
Feedback is assigned one of three statuses depending on their processing status:
- Draft
- Completed
- Validated
You can use the tabs below the “+” button to filter for feedback with a specific status. The tabs from left to right are:
- All
- My drafts
- My completed feedback
- Validated feedback
The respective status is indicated by the corresponding icon on the right edge of a feedback tile.
The number of attachments of a feedback, as well as the synchronization status are also displayed on the right edge of the feedback tiles. The status of the synchronization is shown by different icons:
- Red cloud: Synchronization failed
- Green cloud: Synchronization was successful
If there is an error during synchronization, an error message “Pull down to refresh” appears as a grey banner and with a grey cloud icon at the top of the display.
10.3 Editing and deleting Feedback
Feedback can be duplicated by swiping the corresponding feedback tile to the left and clicking the “Duplicate”-button that appears.
Only feedbacks with the status “Draft” can be edited or deleted.
Delete feedback either by swiping the corresponding feedback tile to the left and clicking the Delete button that appears, or by clicking the feedback tile and clicking the bottom “Delete Feedback”-button in the “Edit Draft”-view.
