Evaluations
In this book, all questions about evaluation are answered. Please note that "evaluation" may have a different name in your case, such as study or trial.
- General
- What is an evaluation?
- How do I create a new evaluation?
- How do I edit an evaluation?
- Status of an evaluation
- Tests
- How do I create a new test?
- How do I edit an existing test?
- Status of a test
- Activating the "Tester can change reviewer" feature
- Feedback validation
- Selecting a Test Type
- Feedback configuration for tests
- Test objects
- Tester
General
What is an evaluation?
An evaluation can be viewed as a collection of tests and itself contains only a limited amount of data such as a name, start and end, etc. In addition, templates for testers, test objects and categories can optionally be entered, which can then be used in a test. This saves you double work if the tests are structured similarly/identically. The status of an evaluation is automatically determined and displayed based on the status of the tests.
How do I create a new evaluation?
To create a new evaluation, click on Evaluations in the left navigation bar. Then click on the button at the top right called "+ Create evaluation" to open a popup window.
Basic data
- Now enter a suitable title for your evaluation.
- The status will be set to DRAFT by default.
- Optional: If your evaluation needs explanation, you can add an info text.
- Please add a start date (Optional: Time) as well as an end date (Optional: Time). You can always change these dates later.
- If the tester should be able to change the reviewer, please activate the check mark.*
- If the tester is allowed to create tests from templates (AdHoc tests), please activate the corresponding checkbox.
*Alternative reviewers can be used if, for example, several people are testing a test object together but only have one device available. A tester who is not logged in on the device now wants to give feedback and it should also be assigned to him in the system. In this case, the entering tester selects the appropriate name under "Alternative assessor".
Test objects
The screen is divided in two. On the left side you will find all objects from the data pool. You can also search this list. You can add a test object from the data pool to the evaluation by double-clicking or using drag & drop. You can also create a new test object.
On the right side you will find all test objects that are assigned to the evaluation. You will see the picture, the name, the key value and the attributes. You can also search this list. If an added test object is not used in at least one test, you can remove the test object from the evaluation by clicking on the X symbol (wait a moment until the symbol turns red and press again to confirm). With a click on the pencil symbol you can edit details about the vehicle and, for example, enter values for the attributes assigned to the vehicle.
Tester
The screen is also divided into two here. On the left side you will find all available testers from the data pool and you can search this list. You can add a tester from the data pool to the evaluation by double-clicking or using drag & drop. You can also create a new tester.
On the right side you will find all testers who are assigned to the evaluation. You will see the first name, last name, company/department, e-mail address and whether the user has permissions in the currently selected division. You can also search this list. If an added tester is not yet assigned to at least one test, you can remove the tester from the evaluation by clicking on the X symbol (wait a moment until the symbol turns red and press again to confirm).
Categories
The screen is also split in two here. On the left you will find all available categories and category sets. You can search this list. You can add a category to the evaluation by double-clicking or using drag & drop.
On the right side you will find all categories and subcategories that are assigned to the evaluation. If added, you will see an icon and the name of the category. If a down arrow icon appears in front of the icon, it is a category with subcategories. This means that this list can be expanded. If there is no arrow, it is a normal category or subcategory. In the end, a category hierarchy can be built that contains many sub-levels. If an added category is not yet assigned to at least one test, you can remove the category from the evaluation by clicking on the X symbol (wait a moment until the symbol turns red and press again to confirm).
Clicking on Save closes the pop-up window and takes you to the overview page.
Words marked in bold indicate mandatory entries.
How do I edit an evaluation?
To edit an existing evaluation, click Evaluations in the left navigation bar. Then click on the eye icon or double-click on the corresponding line. Now a new page opens. You will see the overview page of the selected evaluation. It is divided into an upper and a lower section. In the upper section you will find some information like the current status of the evaluation. The lower section is divided into four categories:
- You can see an overview of all tests of the evaluation, you can take a closer look at a test and you can create a new test.
- In the tester tab you can see all testers assigned to the evaluation and you can also search this list.
- In the test objects tab you can see all test objects assigned to the evaluation and you can also search this list
- In the categories tab, you can see all categories and subcategories assigned to the evaluation.
You can now switch to edit mode to be able to edit the evaluation. To do so, click on the "Edit" button in the upper right corner. A popup with four tabs will open.
Basic data
- The title is a mandatory field and can be changed
- The status of the evaluation is automatically generated based on the status of the tests
- Optionally, the info text can be changed
- The start is a mandatory field (optional: time information), must be specified in the date format DD.MM.YYYY and can be changed
- The end is a mandatory field (optional: time information), must be specified in the date format DD.MM.YYYY and can be changed
- If you want to use alternative appraisers*, please check the box.
- If the tester is allowed to create tests from templates (AdHoc tests), please activate the corresponding checkbox.
*Alternate evaluators can be used if, for example, several people are testing a test object together but only have one device available. A tester who is not logged in on the device now wants to give feedback and it should also be assigned to him in the system. In this case, the entering tester selects the appropriate name under "Alternative assessor".
Test objects
The screen is divided in two. On the left side you will find all objects from the data pool. You can also search this list. You can add a test object from the data pool to the evaluation by double-clicking or using drag & drop. You can also create a new test object.
On the right side you will find all test objects that are assigned to the evaluation. You will see the picture, the name, the key value and the attributes. You can also search this list. If an added test object is not used in at least one test, you can remove the test object from the evaluation by clicking on the X symbol (wait a moment until the symbol turns red and press again to confirm).
Tester
The screen is also divided into two here. On the left side you will find all available testers from the data pool and you can search this list. You can add a tester from the data pool to the evaluation by double-clicking or using drag & drop. You can also create a new tester.
On the right side you will find all testers who are assigned to the evaluation. You will see the first name, last name, company/department and e-mail address. You can also search this list. If an added tester is not yet assigned to at least one test, you can remove the tester from the evaluation by clicking on the X symbol (wait a moment until the symbol turns red and press again to confirm).
Categories
The screen is also split in two here. On the left you will find all available categories and you can category sets. You can search this list. You can add a category to the evaluation by double-clicking or using drag & drop.
On the right side you will find all categories and subcategories that are assigned to the evaluation. If added, you will see an icon and the name of the category. If a down arrow icon appears in front of the icon, it is a category with subcategories. This means that this list can be expanded. If there is no arrow, it is a normal category or subcategory. In the end, a category hierarchy can be built that contains many sub-levels. If an added category is not yet assigned to at least one test, you can remove the category from the evaluation by clicking on the X symbol (wait a moment until the symbol turns red and press again to confirm).
Clicking on Save closes the pop-up window and takes you to the overview page.
Words marked in bold indicate mandatory entries.
Status of an evaluation
The status of an evaluation is set automatically based on the status of the tests.
- DRAFT status: As long as all tests have the DRAFT status, the evaluation also has the DRAFT status.
- Status PUBLISHED: As soon as at least 1 test has the status PUBLISHED, the status of the evaluation is also PUBLISHED.
- Status CLOSED: As soon as all tests have the status CLOSED, the status of the evaluation is also CLOSED.
Tests
How do I create a new test?
To create a new test, you must first select the desired evaluation. Within an evaluation you will find four different tabs: tests, testers, test objects and categories. At this point, stay in the already active tab "Tests" and click on the button "Create test". A new popup will open with six different tabs.
- Basic data
- Should your test be closed (i.e. only for explicitly assigned testers), open (i.e. for all registered testers) or anonymous (i.e. anyone can participate)?
- Give your test a title and optionally an info text. The status will be added automatically.
- Add a start date (with optional time) and an end date (with optional time).
- Optional: Use alternative assessors (testers do not have to log in separately, but can be selected from a list -> Suitable for "tablet/smartphone sharing".
- Optional: Iterative procedure (input from testers can be marked as validated -> No need for new testers to re-enter)
- Test objects
- In the left column you can see all test objects assigned to the current evaluation or all test objects from the data pool
- By drag & drop or double click you can add a test object to your current test
- Of course, you can also create a new test object directly
- Tip: If you want to import all test objects from the evaluation, click on the button "Import test objects from evaluation" -> This saves time!
- Tester
- In the left column you can see all testers assigned to the current evaluation or all testers from the data pool
- By drag & drop or double click you can add a tester to your current test
- Of course, you can also create a new tester directly
- Tip: If you want to import all testers from the evaluation, click on the button "Import tester from evaluation" -> This saves time!
- Instructions
- In the left column you see all instruction sets resp. all instructions from the data pool
- By drag & drop or double click you can add a set or instruction to your current test
- Of course you can also create a new instruction directly
- Feedback
- In the left column you can see the different feedback types emoticons, star rating as well as the net promoter score (rating). You can switch between the different types at any time.
- Free feedback: Activate this option if you want your testers to be able to enter free (i.e. explorative) feedback
- Configuration: Allow audio (i.e. testers can also record audio to the written feedback), Allow photos and videos (i.e. testers can also add photos and videos to the written feedback), Record GPS coordinates (i.e. testers can also add GPS coordinates to the written feedback), Manual time (i.e. testers can also manually add a time to the written feedback (e.g. if the vehicle clock has a different time zone, ...).
- Depending on the feedback type you have some configuration options. You can also save a configured feedback type as a template and reuse it later.
- Questionnaires
- In the left column you can see all questionnaires
- You can add a questionnaire to your current test by dragging & dropping or double-clicking
- Of course, you can also directly create a new questionnaire
Remember to click on the Save button after the editing is done.
How do I edit an existing test?
To edit an existing test, you must first select the corresponding evaluation. In the detailed view of the evaluation, you then double-click on the line or on the eye symbol of the corresponding test. Now a new page opens with detailed information about the test. On the top right there is a button called "Edit". However, this button can only be clicked if you change the status of the evaluation. To do this, click on "Stop". Please be aware that testers can no longer participate in a stopped test.
- Basic data
- Should your test be closed (i.e. only for explicitly assigned testers), open (i.e. for all registered testers) or anonymous (i.e. anyone can participate)?
- Give your test a title and optionally an info text. The status will be added automatically.
- Add a start date (with optional time) and an end date (with optional time).
- Optional: Use alternative assessors (testers do not have to log in separately, but can be selected from a list -> Suitable for "tablet/smartphone sharing".
- Optional: Iterative procedure (input from testers can be marked as validated -> No need for new testers to re-enter)
- Test objects
- In the left column you can see all test objects assigned to the current evaluation or all test objects from the data pool
- By drag & drop or double click you can add a test object to your current test
- Of course, you can also create a new test object directly
- Tip: If you want to import all test objects from the evaluation, click on the button "Import test objects from evaluation" -> This saves time!
- Tester
- In the left column you can see all testers assigned to the current evaluation or all testers from the data pool
- By drag & drop or double click you can add a tester to your current test
- Of course, you can also create a new tester directly
- Tip: If you want to import all testers from the evaluation, click on the button "Import tester from evaluation" -> This saves time!
- Instructions
- In the left column you see all instruction sets resp. all instructions from the data pool
- By drag & drop or double click you can add a set or instruction to your current test
- Of course you can also create a new instruction directly
- Feedback
- In the left column you can see the different feedback types emoticons, star rating as well as the net promoter score (rating). You can switch between the different types at any time.
- Free feedback: Activate this option if you want your testers to be able to enter free (i.e. explorative) feedback
- Configuration: Allow audio (i.e. testers can also record audio to the written feedback), Allow photos and videos (i.e. testers can also add photos and videos to the written feedback), Record GPS coordinates (i.e. testers can also add GPS coordinates to the written feedback), Manual time (i.e. testers can also manually add a time to the written feedback (e.g. if the vehicle clock has a different time zone, ...).
- Depending on the feedback type you have some configuration options. You can also save a configured feedback type as a template and reuse it later.
- Questionnaires
- In the left column you can see all questionnaires
- You can add a questionnaire to your current test by dragging & dropping or double-clicking
- Of course, you can also directly reate a new questionnaire
Remember to click on the Save button after the editing is done.
Status of a test
You can change the status of a test if necessary by navigating to the test detail page. There you will see the current status of the test halfway up on the left. To the right, you will find a series of buttons that allow you to change the status of the test. Below is a brief explanation of each status.
PUBLISHED: This means that a test is live and testers can participate in it.
STOPPED: Testers can no longer participate in the test, but the status can be changed back to RELEASED at any time.
MEETING BREAK: Select this option if you have chosen an iterative approach and want to conduct a discussion of the results during the discussion break. No further participation by testers is possible during this time.
COMPLETE: If all testers have participated and you want to close the test, activate this status
Activating the "Tester can change reviewer" feature
Activate the checkbox for “Tester can change reviewer” in a test or evaluation if you want to use this function.
This makes it possible for testers to select another tester from a list and assign free feedback to them, without them having to be logged in themselves. This is useful, for example, if several testers share an iPhone/iPad for joint assessment.
Feedback validation
If you want to activate the feedback validation, first navigate to the corresponding test. There you can set the checkmark on 'Use feedback validation' in the Edit mode. You then have the option of setting the status of the test to MEETING BREAK whenever you like. During this time, you can then review the free feedback received and mark it as validated if necessary. This will indicate to future testers that you do not need to report this specific item again.
Selecting a Test Type
If you create a new test, you have the option of defining it as one of the following three test types:
Public test
- A public test can only be accessed via a link or QR-code. The tester can either participate as a guest (a temporary user account is automatically created in the background) or log in with their tester account in which case he requires the “Tester” role for the test division.
- For testers public tests do not appear in the test overview
- The list of evaluations is not visible to testers, the vehicle list remains visible
Internal test
Tester requires:
- User account
- "Tester" role for the test division
Closed test
- Same conditions as for internal tests apply
- Tester must also be included in the list of testers for the relevant test
Feedback configuration for tests
Once you have opened the “Create test” or “Edit test” pop-up, you will see that it is divided into two sections:
- On the left “Select feedback type”
- On the right a tab bar
To continue configuring the feedback, navigate to “Feedback” in the top tab bar.
In the left column you can see the different types of feedback:
- Emoticons - with rating scale from 1 to 5
- Star rating - with a rating scale from 1 to 10
- Net promoter score (rating)- with a rating scale from 1 to 10
- Grouping and description are possible here
You can switch between the different types at any time and you have several configuration options depending on the feedback type.
In the right area you can see:
- Use feedback: Check this option if testers should enter free-form (i.e. exploratory) feedback in the app
- Configuration:
- Allow audio (i.e. testers can also record audio for written feedback),
- Allow photos and videos (i.e. testers can also add photos and videos to the written feedback),
- Allow GPS info (i.e. testers can also add GPS coordinates to the written feedback),
- Manual time (i.e. testers can also manually add a time to the written feedback (e.g. if the vehicle clock has a different time zone,...)
- Allow audio (i.e. testers can also record audio for written feedback),
- a button: Set as default for this evaluation
- Here you can also save a configured feedback type as a template and reuse it later.
There are three tabs in the middle of the pop-up:
- Define feedback type, as described above and automatically selected
- Select categories for assigning the feedback
- Additional fields for testers, with additional attributes that can be filled in by testers in the iOS app and web app.
Additional fields can be assigned when creating or editing a test by going to the “Feedback” tab in the top tab bar and clicking on the “Additional fields for testers” tab at the bottom of the tab bar. This allows the planner to drag and drop or double-click the additional attributes from the left-hand section into the right-hand pop-up page.
Test objects
How do I assign a new test object?
To assign a new test object to an existing evaluation, you must first navigate to the corresponding evaluation (Evaluations -> Select corresponding evaluation from list). Then go to the evaluation detail page. Now click on the "Edit" button in the upper right corner. A popup with four tabs will now open: Basic Data, Test Objects, Testers and Categories. Now navigate to the tab "Test objects". In the large column you will now see a list of test objects that have already been added. On the left side you can browse the test objects data pool and add a test object to the current evaluation by using drag&drop or by double-clicking. Especially if you plan to create multiple test objects within an evaluation, this option saves work. You can then, when you edit or create a test, simply take over all test objects from the evaluation. In addition, you can of course also create a new test object at this point. At the end, remember to press the Save button.
How do I edit an existing test object list?
To assign a new test object to an existing evaluation, you must first navigate to the corresponding evaluation (Evaluations -> Select corresponding evaluation from list). Then go to the evaluation detail page. Now click on the "Edit" button in the upper right corner. A popup with four tabs will now open: Basic Data, Test objects, Testers and Categories. Now navigate to the tab "Test objects". In the large column you will now see a list of test objects that have already been added. On the left side you can browse the test objects data pool and add a test object to the current evaluation by using drag&drop or by double-clicking. Especially if you plan to create multiple test objects within an evaluation, this option saves work. You can then, in the test processing, simply take over all test objects from the evaluation. In addition, you can of course also create a new test object at this point. At the end, remember to press the Save button.
Tester
How do I assign a new tester?
To assign a new tester to an existing evaluation, you have to navigate to the corresponding evaluation (Evaluations -> Select corresponding evaluation from list). Then you will see the evaluation detail page. Now click on the 'Edit' button in the upper right corner. A popup with four tabs will now open: Basic Data, Test Objects, Testers and Categories. Now navigate to the tab 'Tester'. In the large column you will now see a list of testers that have already been added. On the left side, you can browse the tester data pool and add a tester to the current evaluation by using drag and drop or by double-clicking. Especially if you plan to create multiple tests within an evaluation, this option saves work. You can then, in the test editing, simply take over all testers from the evaluation. In addition, you can of course also create a new tester at this point. At the end, remember to press the 'Save' button.
How do I edit an existing tester list?
To assign a new tester to an existing evaluation, you must first navigate to the corresponding evaluation (Evaluations -> Select corresponding evaluation from list). Then you will see the evaluation detail page. Now click on the 'Edit' button in the upper right corner. A popup with four tabs will now open: Basic Data, Test Objects, Tester and Categories. Now navigate to the tab 'Tester'. In the large column you will now see a list of testers that have already been added. On the left side, you can browse the tester data pool and add a tester to the current evaluation by using drag and drop or by double-clicking. Especially if you plan to create multiple tests within an evaluation, this option saves work. You can then, in the test editing, simply take over all testers from the evaluation. In addition, you can of course also create a new tester at this point. At the end, remember to press the 'Save' button.